I am new to osTickets and need some help. I have created a new field called escalated which is a checked box. I would like to add this new field to the field of items that are displayed on the dashboard. Now the Dashboard presently show ticket, date, subject, from, priorit and assigned to. Now I want to add escalated to that display list.
Also I would like to add a report to show all tickets that were escalted.
Version:
Also I would like to add a report to show all tickets that were escalted.
Version:
v1.9.12 (19292ad) — Up to date |