Hi,
it would be great if one could change the behaviour of the "To" Field at "Post Reply" to "Do not Email reply for certain users. My Collegue and I often open Tickets ourselfes so that we can keep track of them, but we do not need to send us emails about changes in the Tickets.
sC
it would be great if one could change the behaviour of the "To" Field at "Post Reply" to "Do not Email reply for certain users. My Collegue and I often open Tickets ourselfes so that we can keep track of them, but we do not need to send us emails about changes in the Tickets.
sC