Hello..please help why email not send to client and agent..but if i try to use Admin Panel - Emails - Diagnosic everthing work fine and email succesfull send..
i already do the setting like this but still same..
Controlling what gets sent to the user (client) is controlled at:
Admin panel -> Settings -> Autoresponder
i already do the setting like this but still same..
Controlling what gets sent to the user (client) is controlled at:
Admin panel -> Settings -> Autoresponder
Controlling what gets sent to agents, departments, managers, etc is controlled at:
Admin panel -> Settings -> Alerts and NoticesosTicket Version | v1.9.12 (19292ad) — Up to date |
Web Server Software | Microsoft-IIS/8.5 |
MySQL Version | 5.5.45 |
PHP Version | 5.6.20 |